Customer Ratings & Reviews

we used and been pleased with work by Geek Squad!!

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

Great Warranty for 1 Year in accidental i'm so happy

Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

I have not used it yet. But it was easy to set up and a decent price.

Great tool for my needs…. Z a z. Z z z z z z z z z z z z

Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

Geeks squad have saved my life way to many times love them

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

Totally worth the purchase. I spilled water on my laptop and was able to get a new one. No hassle definitely worth the extra money

This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.