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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 11,773 reviews
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your "NO" worry policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience using Geek Squad was last year. I am very pleased with the service I received on my first visit and the service I received on my last visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend adding any geeksquad protection to your electronics. I’m covered for physical damages and malfunctions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have an never need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the protection pricing plans offered. I truly have never had to use it but once. I have however needed it and forgot to purchase it and that sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    Always, always get the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No item is perfect and when stuff happens you need the Geek Squad Protection. Trust me get the warranty you will be happy you did plus no hassles from Best Buy none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still new have not used yet but its a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

    I would recommend this to a friend