Customer Ratings & Reviews

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

I like knowing my device is protected and it’s stress free

They were professional and attentive. They followed up with me and answered all my questions.

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

amazing people to work on your items dont cost you anything

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

Excellent protection that i can just take to the store when i need

Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

The best warranty for your purchase. They will respond.

My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

It’s good to have to have. So far I everything’s working good

You got to get that warranty if you want to protect those devices

Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

I haven't needed to use this yet, but it's been a great service!