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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,967 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when an accident will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but life saving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked my device promptly and were professional with their communication and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount for good coverage overall great help if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never worked for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great too have just in case you need to replace a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice time at Best Buy at your place. Very very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts me at a peaceful mind to know help is just a simple call away.

    I would recommend this to a friend