Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11967 reviews
(11,967 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase i highly recommend Best Buy great staff
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year accidental feel squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Warranty for my 70” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service offering peace of mind that if anything happens to my laptop it is covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad identified need to replace computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
I don't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet. So I can not give a review
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Work Quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great in helping with issues and servicing when needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP is a must for anything that costs over $200.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been very helpful each time I have purchased this service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent for me, it covers a lot of things. Make me feel more secure.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to protect my expensive tech with this. It is alway good to protect your investment
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hopefully won’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
