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Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,967 reviews
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they will explain things for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian Thabet was friendly & helpful He help me setup my computer and he ask me if I want it to see what they put on my computer...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so helpful and professional. Would definitely use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a lifesaver and were able to retrieve important documents after my laptop was corrupted. I will never buy a laptop ever again without purchasing Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Vert Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a saver for a purchase. They are there if there is a problem. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great when issues arrise, none have happened at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely want to keep this computer working as long as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always worked well for me. The few times I’ve had a problem they have done really well in fixing it. I wouldn’t be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make the purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

    I would recommend this to a friend