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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,967 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort in knowing that if something went wrong with my product I have a warranty behind me to help rectify the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of kind and mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know how great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT dept is amazing with what they do and how they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made relative to computers and products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is invaluable if it's a portable item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the one year protection plan, but now I feel like I should have gotten the three year plan. Just so my computer could be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost out last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice for portable laptops, once you drop them it’s to late, last one I dropped was junk, no way to recover data and out the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    --

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful to have, they have help with every problem ive had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have no matter if you have children or not something always happens

    I would recommend this to a friend