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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 11,967 reviews
  • Rated 5 out of 5 stars

    You NEED this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for your electronics specially if Geek Squad is available. A great plan, great value and they fix it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want peace of mind this product is the one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Always willing to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this paln and buy it for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad to save the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with many of the problems without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SpoiledMa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my own laptop...... pretty good huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't had to use it yet, but believe me I will.

    I would recommend this to a friend