Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11774 reviews
(11,774 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not Worth The Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad--Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't put a price on peace of mind. Glad I bought the Geek Squad protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped resolve my tablet issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very frequently purchase protection plans. I find the Geek Squad to be very helpful in resolving issues if they arise.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is looking out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed me TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value I would definitely recommend this warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
INSURANCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With some insurance for electronics, this is a great service worth taking.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best when NOT used...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a protection plan. Nothing to review because the laptop works as it should.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Favorite place to buy electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Nothing better then BestBuy items and coverage!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Protection on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent needed the services so far but feels great to know i have protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan for laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the opportunity to use but it is helpful knowing it is available.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Who ya gonna call?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this with my new HP. The added level of comfort having the Geek squad on call is great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
