Customer Ratings & Reviews

I haven't had to use my accidental protection yet. However in the past any claims have been handled in a timely manner and I was happy.

Never disappoint, i get my protection woth every purchase.

Has already come in handy esp when the kids are handling their chromebook. Ease of setting up an appointment and the squad does a great job

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

Accidents do happen and the professional, knowledgeable Geek Squad arrives quickly and enables you to proceed as if the accident never happened

great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

I am still in the process of learning everything about it.

As a homeowner, it is good to have this kind of help when a problem arises with my computer.

The tech installed my appliances and they did a very good job.

Best Warranty on the market I can personally vouch due to the fact. It saved me from buying new ones and covered everything no deductibles.

A must for all electronics. The service technicians were great they were nice and pleasant.

It is very effective and I highly recommend it, so cool.

Best ever free maintenance on the computer for an entire year. You can’t beat this.

Honesty swirf easy and nice going no more lags and viruses

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

We had no idea that we would need this protection within 2 weeks from the purchase of my daughters laptop but we did! Thank goodness for the store rep who suggested this!

Have not yet had to use the services for the laptop i bought