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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11968 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 11,968 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it the protection. Just purchased it for safety reasons. I take good care of my gadgets so hopefully I won’t hv to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of minf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like having the insurance so if anything happens we a covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring in the laptop and fixed with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop this applies to stopped functioning shortly after purchase and again here recently. pretty worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this Incase anything happens to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful and patient. They try to find a quick solution to my problems. I trust them and rely on their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad protection offered when purchasing electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty comes in handy & covers a whole lot. An expensive item cost me pennies to replace because I had this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money I was able to to send my device in for free repair and free shipping back to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not an electronic I would not entrust to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad protection plan. The Geek Squad workers are friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen with these electronics so it’s always good to get a squad protection not expensive at all really cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very efficient and available always. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix my computer for free with this as long as they don't have to open it up. I can bring it in or call to get it checked at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great with the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives peace of mind since it was a gift for someone who dosn't know much about computerd

    I would recommend this to a friend