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Customer reviews

Rating 4.6 out of 5 stars with 11968 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,968 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace computer with refund to purchase new one after accidently damage. Quick easy and simply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has been no issues yet. It's been a great Chromebook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have it. I hope I never have to use it. But it's better to have it when you need it instead of needing it and not having it.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAve had this protection for many years on different devices and very pleased and satisfied with the coverage and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred the data from my old computer to the new one. This made it easy for me to begin using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly! I love our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection you get from this plan pays for itself. Plus you can extend your protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I feel safe with the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this added layer of protection gives me a greater sense of peace and comfort knowing that any issues with my device are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optional plans?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend getter this services added to any expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet, but after reading up on what it offers its worth the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great when you are sending a laptop off to college with your student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its geek squad, what do u expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine, they help in a pinch and are rather knowledgeable. Some are better then others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend