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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 11,781 reviews
  • Rated 5 out of 5 stars

    Geek Squad 1 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great knowledge. Glad to have a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FlamondH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually did use the service to repair my daughter’s first laptop so we purchased the protection plan for her second laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saving it for the future in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it the protection. Just purchased it for safety reasons. I take good care of my gadgets so hopefully I won’t hv to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been happy with the Geed Squad. Also glad they keep track of how long it's been since purchase if I can't find it in my records.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is peace of mind. I know if anything goes wrong with my purchase the Geek Squad will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops and iPad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team never disappoints me. I have been using the service for probably 10 years and I’ve never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are super helpful in just about anything you need repair wise or installation or even general questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and fast response! Very knowledgeable atleast with who I worked with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I only get the geek squad protection for items that cost a good amount because the times I have had to used, they have been great not much hassle like other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided full coverage of my product; I can't say thank you enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with my tech issues and solved them failry quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. My daughter dropped the computer and shattered it. They replaced it, no questions asked.

    I would recommend this to a friend