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Customer reviews

Rating 4.6 out of 5 stars with 11970 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 11,968 reviews
  • Rated 5 out of 5 stars

    Covers accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for keyboard works great recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this keyboard to anyone with the 3 years warranty the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. People is very helpful when something goes wrong with a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to purchase a protection plan juat in case. So far, I have not had any issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet as I have only had the computer for a month, but I have used them in the past and they are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties for one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy service warranty for a year to be sure computer works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties with my items. Warranties always come in handy when accidents happen. Get protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense for touch screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a computer 5 months ago & it had several problems & couldn't be fixed. Refunded me with gift cards to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at the store was helpful and kind, One did not no what he was saying and got me help. The other girl had an attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call in was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to call in and speak to someone and the service was really great. they were very fast and very polite just all around great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used this it in the past did a good job with fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend