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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 11,968 reviews
  • Rated 5 out of 5 stars

    Geek Squad was flawless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad were very professional and competent. Their interaction helped me to learn more about my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection plan has worked wonderful for us. Just make sure you take advantage of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a laptop, camera, etc... without the geek squad for at least 2 yrs preferably 3, bcuz cost out of pocket to replace is a joke in this market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I bought warranty for my daughters computer . She was able to get new computer when it wouldn't charge correctly and they couldn't fix the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add protection to a device, can be done in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and great service! Also picking up was smooth and good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need any help with this item, but I have comfort knowing that The Geek Squad is standing by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful great guys hard-working always need them smart efficient know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEEKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company. Also the name is pretty cool alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is to prevent loose oor money and I always recommend to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend