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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 11,972 reviews
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection save me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know the protection is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is always nice to know that the protection is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really helpful when I have a questions. Reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always fix my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By smart this service is important for all the devices you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically get the Geek Squad protection on certain items. It’s better to have it and not need it, than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the guys I’ve deal with from GS have been super helpful and nice. Nothing better than knowing that there is always someone available and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this PC!! I use it for school purposes and so far I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a laptop without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my laptop with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices with a pleasant attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for people who break stuff easily and have animals that like the be in your personal space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome to that i have this plane if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for this new experience. So far so good! Happy with this purchase!

    I would recommend this to a friend