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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,972 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is one of the best better companies so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say they will replace or fix my device if something was to go wrong so I am at ease knowing geek squad has got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy it if you can remember to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d only buy this if you can keep track and make sure to use it before it expires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find the laptop I was looking for and told me the specs about the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From pass experience they replaced or refund you for the item if they don’t sell anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to get your product fixed or get a replacement. I can't afford my computers and equipment every time I turn around. The warranty helps prevent that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is a must. I have it on all of my technical equipment in my family. Have used it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to purchase the accidental coverage but 1 month to the day after my laptop purchase the touchscreen shattered and is 100% covered! Totally recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful with my first broken computer that was sent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service... thank you.. very happy..my son is happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great customer service.. satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and compatible with latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta know the squad is there if anything happens to my computer. Great service and help when I took my laptop in for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan! They did right by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that if I drop my laptop and break it they will replace it. I love this feature of the protection plan

    I would recommend this to a friend