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Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 11,972 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got regular insurance for my sons computer. It came in handy when my kid messed it up. It was a pretty smart purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are extremely helpful and go thhe extra mile. The answers are always honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt needed to use my service with geek squad yet but it is a good thing to have just in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you want to eliminate worries about your computer. The Geek Squad are very competent and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Best Buy’s products never need extra protection it’s nice to be at ease in knowing just in case I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great for all households who don't have a computer geek in it, they can fix any electronic problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this alot with our electronic products, they were great at fixing a serious problem from a computer hack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy in an emergency. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will come in use when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed any fixes nor issues with my tech products yet but will definitely use this protection if NEEDED to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad with everything. have always been very helpful with service and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my HP laptop. Would highly recommend this for someone who wants to make sure their laptop is secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always a plus. It saved us before for a computer for a tv and the computer cost 3x what the warranty did sonit morr than paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been to the Geek squad 2x in the past 2 months and both times our problem was solved quickly and efficiently!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a bit, and aside for having to spend a long time at the store -- both waiting in line and then being helped -- it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever getting the damaged product replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flesh and bones... not just a voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past, and they are well worth the price. It is much more reassuring to have someone you can look at, while you talk to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this product over a year ago still works with us today. I have no complaints well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to do any claims with this product yet but i have had to in the past and i highly recommend.

    I would recommend this to a friend