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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 11,972 reviews
  • Rated 5 out of 5 stars

    Glad to have this peace of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can know when there will be something that doesn't act right, right? I'm glad to have this measure of extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife live that laptop good quality good price ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan. Did well by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. anything happens you can get your product fixed or replaced. Love this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use the Geek Squad service if need be. It’s always safe to get protection for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help protect my laptop and helps it run fatser and smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to purchase this... trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great how it secures you, like an insurance. After my laptop was stolen i was refunded the months i didn’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty will be good to use if needed. Hopefully I do not have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if we need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don't need the warranty on the laptop, but the cost is well worth the price paid as this laptop was a replacement paid for by a previous Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service, but haven't really used it. Still a great service for those that do require a lot of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend purchasing this as a warranty for any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows ease of mind knowing support is but a call away. Undoubtedly, a "well worth the money" acquisition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a RN student an she loves it. It was perfect perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan, I’m hoping we will not have to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the plan but thankfully I did not need to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these protection plans for large purchases. Sometimes they pay off, but all the time they give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the Geek Squad with any of my Best Buy purchases. The service is always good and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I haven’t had to use it yet but it a no brainer to have protection plans on electronics.

    I would recommend this to a friend