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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 11,972 reviews
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's protection plans have always been something worth investing in. Great service and peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I have any problems or concerns I will visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for always helping us arrive at a solution and in some cases updating and replacing a product with a latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with having full protection. I like having peace of mind knowing that I'm fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty, everyone I have been in a situation where my item has been giving me issues feel squad has been there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get to protect your good hardware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for new pc, laptops. If you never need, no big deal. If you need...it s well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YEP I'm not taking any chances!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the history that I have with being hard on computers I feel safe with this coverage!!! Thanks Geek Squad!!! I can't remember the Geek Squad staff member who helped me but I'll see him tomorrow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very easy to set this up for my daughter. Security features for safety are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must for all electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for all electronics!!! Definitely worth the money for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth its weight in gold . Helped with over the phone service and in store help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have insurance. If anything happens I’m okay to take it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must on any products you buy such as computer. I had it in other computer and it helps with overall expense with having computer fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is phenomenal service...it helps answer any questions that you have and everyone is friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, covers almost possibly anything that could go wrong with device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time u buy some it’s great to have a warranty and best buy has great low cost warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I purchased this plan for my laptop. My screen crack and it took a month to get fixed at no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received, the protection, along with a notebook for as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase major electronics without a warranty. Best Buy honors theirs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to fix my laptop please cause I dropped it in it crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Securtiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable Knowing that I have this protection whenever I need it

    I would recommend this to a friend