Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11974 reviews
(11,974 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
good plan for computer safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.outstanding computer protection plan to take care of computers from accidental damage and hardware defects.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra protection when you purchase a laptop for a teen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the comfort knowing that this support system is in place.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty. Always purchase when I buy products from Best Buy. They solve most of your problems fast.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Came quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy the protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this protection plan on my computer that I bought with best buy its good like a protection plan
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good and Absolute Need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always helpful to have geek squad protection. hopefully we don't need them. if we do, hopefully we remember to use their service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A must for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plan is great dealing with some of the people who work in geek squad ....not so much ...finally got the manager of the geek squad and was great from then on
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I have a problem with my laptop I will take it to the Geek Squad to fix it. Good warranty.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is such a peace of mind to have protection on the stuff we use everyday!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great It's Great It's great It's Great It's great It's Great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad, yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always good to have a warranty. You never know what could happen to your stuff.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Will not properly fix your computer, will refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had a problem when using this service. I will always purchase this insurance on expensive items.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to protect your product at Best Buy. Usually easy transaction when products start failing
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get these they help so much accidents happen all the time. why not be prepared for one when it does.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geel Squad very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was needed for our son attending college. Very important to buy the accidental protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
