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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 11,974 reviews
  • Rated 5 out of 5 stars

    good plan for computer safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding computer protection plan to take care of computers from accidental damage and hardware defects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection when you purchase a laptop for a teen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the comfort knowing that this support system is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Always purchase when I buy products from Best Buy. They solve most of your problems fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my computer that I bought with best buy its good like a protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Absolute Need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful to have geek squad protection. hopefully we don't need them. if we do, hopefully we remember to use their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is great dealing with some of the people who work in geek squad ....not so much ...finally got the manager of the geek squad and was great from then on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a problem with my laptop I will take it to the Geek Squad to fix it. Good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a peace of mind to have protection on the stuff we use everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great It's Great It's great It's Great It's great It's Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad, yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a warranty. You never know what could happen to your stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a problem when using this service. I will always purchase this insurance on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to protect your product at Best Buy. Usually easy transaction when products start failing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get these they help so much accidents happen all the time. why not be prepared for one when it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was needed for our son attending college. Very important to buy the accidental protection.

    I would recommend this to a friend