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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 11,974 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Suad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection with my daughters chromebook and never used it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome option for any device in general, I love it and I would really recommend this!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend ALWAYS buying Geek Squad protection. It can pay for itself with just one claim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad service so good, if you buy expensive items, should be purchase protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, friendly and quick. They rehung the tv back onto the Wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    abcd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it but great to have and have used before with other products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting geek squad is totally worth it, if i have any issues they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, for an expensive item it is always to have insurance and I have used it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is known to resolve any issues that may present. It is smart to have this additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat support. I will recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement! Very easy to use and set up! Plugged in the USB and began working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend