Customer Ratings & Reviews

For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

I haven’t had to use this yet, but I felt it important to get.

Glad i got this my laptop. I wonder if it will work for every device you buy at best buy.

Great peace of mind and no hassles from store staff

i pretty much always get this on fairly expensive items...especially on items for mi kids

Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

I don’t purchase a product without this warranty. It’s worth every penny!

I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

Just knowing I have a protection plan makes me feel at ease

I know from previous products that it's a great service.

Good warranty protection and when I need to take or call for repair, they are very knowledgable.

Always get a Geek Squad warranty if you get a laptop. It saved me when I got one that was defective!

Another great cost saving Geek Squad service and reliability by trained and efficient team members

Great peace of mind that I hope I never have to use, but I'm sure will be top notch if/when I do.

Good to have just incase their is an unexpected issue. Used it a couple of times and paid for it self.

Good to have just incase their is an unexpected issue. Used it a couple of times and paid for it self.

Great…………………………………………,,,…………………,,..,..,,,,,,,,,,,,,,

Best geeksquad warranty. Never had any issues with

It is a good service and they did what they needed to do