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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 11,974 reviews
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy repair. Or replace. When you call to repair. Always ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 year geek squad protection plan I always buy best by protection best thing to do when something goes wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Luckily I haven’t had to use this yet, but seems like good coverage based on description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the protection plan specially with expensive items..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value since one never knows what lurks behind those half full cups of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when U needed them .... Worth it and hope to never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple it is to replace products. Would recommend to everyone and purchase with every product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing our equipment is protected - especially since we travel with is so frequently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teenage protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection from careless teenagers. Better to have this if your teenager doesn't understand that Electronics are expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it seein my laptop was in for work within 7 days of purchase and now is going back again for repairs that we not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ran over this with my truck and they said yup we can repair it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allowed me to get a replacement laptop when mine was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their protection plan and that no matter what I do, besides personal damage, they will cover it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase the 2-Year Accidental Geek Squad Protection, I can not live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this policy for my sons laptop and it’s always easy to use and the geek squad are efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another laptop, and had it about 6 months or so. I closed the lid and next day it had a 1 inch black line on The right hand side of the computer. Due to coded I wasn't allowed to bring it in right away. They sent off my laptop to be repaired. 2 weeks later found out that it could not be repaired. They did give me full price for the laptop however I still had to buy a new 3 year warranty. I was bummed about that. So it's just an OK coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have insurance on all your purchases. It comes out handy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good....................................

    I would recommend this to a friend