Customer Ratings & Reviews

Absolutely needed this. I’m accident prone and ended up using it.

I recommend the Geek Squad three year protection plan. It is excellent. Worth the price.

Great product. Really use it frequently & I highly recommend.

You can never go wrong with a warranty for sure! I like it so far!

We bought a new microwave and had it installed over our stove,, the tech's did a great job

I would not buy anything without this Geek squad is great They are very helpful

service good laptop ok for college student . I would not use it for heavy gaming .

THIS Protection is something you need the Salesperson was awesome and no pressure in getting this product

Haven't had to use it, but good to know it is there just in case

Geek Squad rocks and answers all questions when in need

I have had to used Geek Squad before and they were very nice people. They were very helpful in trying to get my last laptop to work.

Great for a toddler ..mostly covers everything love iy

5 PC LT last 25 or so years and Squad folks have saved me and info several times. Great product support.

Agents are courteous and very helpful. I always purchase this on my electronic items.

Great product one of the best easy access and ability to share

Very friendly, knowledgeable and helpful guys. I appreciate them

Thankfully, I have not use it yet and hopefully never. Yet it’s good to know I have it.

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

The Geek squad agent was well-qualified and extremely knowledged in fixing my product

I would doubt if I was paying attention to the sales person's pitch for this service. I suspect that I made the mistake of not hearing details well. I thought I would pay a one-time fee, and in hindsight, it is a monthly fee. I had a good experience with this service plan a few years ago, so I suspect that I agreed to buy it while not paying attention. A worthy warranty plan for some items, be sure you understand the total fees.