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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 11,974 reviews
  • Rated 5 out of 5 stars

    Just the Hard Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all the bad stuff (hardware). Buyer be ware, no software coverage is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When something breaks or needs service, Geeks are there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for my grandson. It was damage somehow and fixed within a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never forget to buy protection for your devices, it’ll always save you in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the staffs were great and helpful easy to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have some kind of accident protection and 2 yrs are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and dedicated to solving any and all of my device issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful very supportive amazing terrific astonishing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before; no issues in the last. Haven’t used it yet but I hope if I do everything goes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great got right back to me. Helped and were patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this to protect my big purchases. Customer service is always great and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they fix and help anytime. I have used them and will continue to call them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet for my macbook but ive had help with Geek Squad in the past and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Best Buy warranties I don’t purchase anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get this to be sure my new computer was protected for anything that might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer and fixed it fast. All questions i had they answered diligently. Very sastify!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R E C O M M E D E D I T! It gives you a discount when you get Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    I wouldn't buy a laptop without this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without this GeekSquad protection. Professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Allows for a safety measure just in case my computer needs maintenance.

    I would recommend this to a friend