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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 11,974 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for price. I hope I don’t have to use it but glad it’s there if u need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is knowledgeable with all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service through the years we’ve got our moneys worth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HOPE IT WORKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this producto yet, I hope it works when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had a issue that I needed to use this purchase yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You can't beat the best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the only option to go with. I always buy the warranty and when u need to use it it's great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great with honoring protection. If something happens and you have the warranty they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    911 Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents give you great peace of mind. Ready and willing to help with your tech issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this plan for my laptop, I love it and they are always there to help you no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are always helpful in my computer needs. I've used them for years. Thank you for offering this program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had bad experience, service from geek squad. I have been with them for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for two years now. A must have if you are not computer savvy plus need other advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is Great and gives peace of mind for me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice value to protect high dollar items. Great to have for those just in case moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a contract based on my previous contact with your service dept, GREAT SERVICE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the Geek Squad for my computers and I always have the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GEEK SQUAD. They are always available to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call because I have a technical question and their are very professional and diligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty PC without drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced faulty PC without drama - great service and people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a definite must. Items are easy to take in to Best Buy and you receive notifications as item is being repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but gives me a good piece of mind in case I have any problems

    I would recommend this to a friend