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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 11,974 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you trust them and buy this it’s a win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offer this program and it’s there when i need it, i just hope i never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind purchase for those who use laptops on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Gk Sq Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance! You never know! And it’s better to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this office for years and it's always kept me protected. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after my little cousin dropped my labtop. Im glad I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is really what you need. They really do know there stuff. My questions where answered and problem resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has always been helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad protection for our computers. It is excellent protection and gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my husband using our laptop for work and carrying it around in his truck and on work sites this was a must have for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good purchase excellent guarantee they always comply with what they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue I have with my computer all I have to day is make a phone call or do an online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have for my new laptop, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally add Geek Squad on bigger purchases. It’s a great value and I have used it numerous times over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product protection helped with the item that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is Really good for my laptop. Well worth the money is case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent installed the Microsoft on my laptop I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the Microsoft on my laptop I was completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the computer and tgen received an email for my daughter to come in for free setup help and training. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always got an extended warranty. I buy lots of stuff at Best Buy. Always got an extended warranty. Highly recommend A+++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.