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Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 11,974 reviews
  • Rated 2 out of 5 stars

    losing long time customers over poor support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to others. Will share this with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very informative with all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy a computer without it. But we have never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good thing to have a peace of mind when things go wrong with you laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to buy from Best Buy you should 100% get the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you have a kid with electronics. Anything happens to it and it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is both valuable and affordable. I feel like they will help with so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads protects my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy Geek squad, never get a computer without the geek squad prodection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great it can protect your computer or whatever you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it you never know what can happen and they cover anything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use them but i am glad that i purchased because its always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SERVICE IS GOOD TO HAVE . THEY ARE VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things happened and must be prepared for those unexpected accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to protect your big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to know that I have the Geek Squad service if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is important! This is a great warranty and must have for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have whene something goes wrong or just to have pice of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad. Never go without it. Staff knowledgeable when needed it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They always help me with all my technology. Plus return it on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this geek squad protection if you may not know how to fix computers it'll be worth it and save you a lot of money.

    I would recommend this to a friend