Customer Ratings & Reviews

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

I purchased a Lenovo laptop at Best Buy three years ago and it has been great buy recently it got a lot slower. I had not purchased any protection plan at that time so when I took it into Best Buy for help, the Geek Squad agent, Chance, explained the Geek Squad protection plan to me and it sounded like a real good deal to me so I purchased the one year plan. I am so glad I did and the Geek Squad was able to get my laptop into great shape! Thanks for your help!

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

Love Geek Squad. Used to keep up with technology. Arrrgh. Not anymore because the awesome Geek Squad is able to handle Arrrgh so much better.

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

This is good to have incase of any accidents. I'd recommend this especially if you want to protect yourself from having to upgrade a device prematurely.

Couldn't be more pleased with our experience with the protection plan. We had a drop incident that caused some damage. The Geek Squad team sent it to the repair center, and they fixed it like new. The repairs were extensive, and exceeded my expectations. Life happens, and the protection plan is highly recommended to keep your devices in top working order.

Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

Definitely suggest getting protection on everything. My daughter had an issue with her computer and they had it fixed very quickly.

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

I have had good luck with Geek Squad Protection plans. For me it is a MUST because I don't have to worry about anything happening.

The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

Geek squad helped me with purchase return recommendation.

A geek squad warranty is a wise investment, They stand behind their products and provide expedient service.

Haven’t had to use it yet. But I’m sure it’ll be a good experience.

I always buy insurance for expensive items. They are hard to replace. Buying them once is hard enough. I don't want to have to buy them twice. It's a no-brainer. If you can't afford the insurance, you certainly can't afford to replace what you are insuring. Not to mention the no-hassle service. BEST BUY is famous for service. They will take care of you. Always fair and square with me. They have been at it a long time and know why they are successful. Two words, customer service.

this have been one of my better purchases I have been very pleased these past 2 years. downfall, I am in need of a tune up desperately ,as my compute is {as my 15 year old pits it} "laggy". Other than that the touch screen has a slight crack but with the 3yr geek protection, I have no problem getting that fixed quick!!! lastly, im a\stll onfused with there is no disk drive but I'm sure my son with help me understand!!

I havent used them in a while but last time i did they got the job done

The extended protection is well worth its weight. I highly recommend buying this extra insurance.