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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 11,978 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv quickly and explain everything to me about what he was doing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really do cover just about anything! and it works well for me :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranties have been AMAZING! So easy to use and no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will come out and fix any problems you have. They are fast and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Varry. good. movi.e would. A must have in a collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection has saved me time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, keeps me feeling safe and secure in my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always so nice and polite and you can tell they are well trained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide quality service. We love knowing our items have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we will not need this but a must have for a child's computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M Excellent quality item. Very glad I purchased it and use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone Should Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to big purchases, I would certainly recommend getting some added amount of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely worth the money and the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program coverage. They always honor what is listed in agreement. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have this accidental plan protection , worry less to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty in the industry. Makes $$ purchases worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty in the industry. Makes $$ purchases worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty in the industry. Makes $$ purchases worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer sale around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesman was very knowledgeable and super helpful. Best price around.

    I would recommend this to a friend