Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11978 reviews
(11,978 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad has not been used yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives us peace of mind. It makes us feel comfortable with our purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase! If anything breaks on my computer geek squad will fix it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to cover any accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to have coverage and my laptop I had a accident and no struggles to have them fixe the accident
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What would I do without this fabulous service. Thanks
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Very slow, laptop never repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.
Rated 5 out of 5 stars
good feeling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good feeling to know you're covered should you have a accident and the cost is at a decent price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This defiantly the best purchase to make especially if you have kids who are rough on electronics
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I always buy the protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plans just Incase something happens to any of the equipment . That way I won’t be out any money if something got broke .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can not ask for anything better in customer service. Excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in Case protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a little extra security while working at home.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have a replacement plan just in case the worst happens!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
At your service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. The agents clearly explain how my problem can be fixed!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe and sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one to protect my laptop against any damage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just never know what will happen. This coverage puts you at ease.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the geek squad protection. In the end it pays for itself.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A relief to know things are covered should the unexpected happen.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly ever buy extended warranties but well worth it would recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks for all people on Warwick to help me on this purchase
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 year accidental protection program is well worth the price!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Plan ahead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't see why folks wouldn't want product service with so many variables in software, viruses, malware etc.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
