Customer Ratings & Reviews

Best buy protection plans are awesome...better than any other competitor

I’m a pretty clumsy and unlucky person at times, so this was a no brainer.

Great value very happy with Thais Ítem. I will recommend this Item.

Free is always good. Never turn it down if not paying

IM HAPPY THAT I CAN GET HELP IF I NEED IT WITHOUT ANY PROBLEMS

Never used it but it's a great addition. Always get this if you are clutsy.

The agents have always done a fantastic job with any issues I’ve ever had.

I Would recommend getting a warranty for any electronica or laptops

Great value and product. I enjoy shopping at Best Buy.

Bought it at the time of purchase, never used it. Would do it all over again

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nice to have 3 years of coverage on your computer product, just in case.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Haven't had to use it yet and hope not to need to - so it's been great!!

Geek Squad is worth the extra money! Pretty much a no brainer.

I love the service I receive every time I go in. Greeted with a smile always

This is good deal although I have not needed it not do i hope to.

Geek Squad is almost essential if you are purchasing big ticket items.

This is lifesaver….. I would recommend it to all…. ..

Loved the geek squad protection service. I would purchase again.