Customer Ratings & Reviews

Not sure who took care of me but well appreciated thanks

Works just like one would expect it to work!! Glad I have it

The Grel Squad is wonderful. They are quite smart and efficient.

Don't be silly. Make sure you grab the protection.

Don't be silly. Make sure you grab the protection.

Never had to use the protection for the product though, but still advisable to have it

A must have with any eligible purchase recommended to anyone

I hope you Guys can bail me out my Situation. I need my Laptop to talk to talk the Nation

The customer service was awesome and very friendly

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Great coverage I definitely trust geek squad I recommend it

thank you Geek squad for all the help. thank you again !!

Since this is so recently purchased, I can't really rate it. I am trusting that it won't be needed but will be available should I need it.

Set up my device and is work very well. And very professional.

Geek squad installed my virus protection quickly!!

I like having the Geek Squad availabe if there are problems.

I bought this for my computer just in case something happens

thank you and its was great products and i love this products

Reliable, knowledgeble, dependable, professional. Timely!

Glad to learn that this covers a 1x battery and power cord replacement among other things.