Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 11,981 reviews
  • Rated 5 out of 5 stars

    Great agents!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was kind and helpful with explaining the repair process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisable addition to protect a valuable laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect a valuable asset in the Surface Book 2 laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote help on laptop issues was helpful and a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get for my kids. You never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is so needed to keep your investment safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel released know I have protection in case something happens to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best accidental warranty in the business

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent good value for money..happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service great people and helpful for all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it for my Chromebook as 0f 18 September

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the insurance no matter what anything can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek squad at my fingertips. Renewing is so easy is easy and automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't have to use this, but glad it's available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I CAN'T GET BETTER PROTECTION FOR MY NEEDS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PROTECTION MONEY CAN BUY. I WOULD RECOMMEND THIS PROTECTION TO ALL MY FRIENDS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crossing my fingers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i never have to use this .. haha. Good price and would recommend especially on laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money we paid for the microsoft surface we felt really in need to get the cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have great luck with the Geek Squad. Definitely always buy protection from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad have not used the service as of today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great online support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed to use this within 48 hours of getting a new laptop. Tech took care of issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped on phone and person when are family was lost

    I would recommend this to a friend