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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 11,981 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good back up to have for any technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loved it and I couldn’t ask for more I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must have even if used a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me through a claim so i would recommend!! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not need to use it, but happy I have it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for entry to gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop overall. The headphone jack is only output and there's no thunderbolt connection but as long as it's plugged in to wall power it runs my most intense games smoother than my slightly older desktop PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have just in case. I purchased this for my chromebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to order another 2 years protection for my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Nice to stay covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad protection and assistance. They've always looked out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature to have if anything happens to ur computer you’re fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy’s warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need Protection , you need the Best Geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it. Accidents occur. It's nice to be able to bring it back to the store and have them fix it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that I'm protected from any damage or repairs I might need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for everything around electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. No worries at all. Easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offers replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case my wife has any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plan we can rely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geek program for our computer and it has been a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to stay safe and get coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to stay safe and get coverage just in case.

    I would recommend this to a friend