Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 11,981 reviews
  • Rated 5 out of 5 stars

    Haven't used it but give benefit of the doubt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but hopefully won't have to. Would update upon use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never skip out on purchasing this...you’ll have no worries afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are amazingly great at what you do for us!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Contradicting information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on which representative you speak to different information is given. For example when buying the product they stated if the product could not be replaced by the estimated time then they would give a store credit for the market value of the product. But when the date came by they stated they have 30 extra days to get the product repaired. Been waiting about 3+ weeks and no estimated time can be established when I will be getting the product or replacement back. Second time I run into this issue at 2 different Best Buy’s.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Less stress!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have much less stress knowing that I have Geek Squad Accidental Protection, obtained at a reasonable cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got coverage It has saved me twice now! Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably won'''t need this, but I figured better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help. Best buy geeks are the best. Really!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule is to get the protection on anything that cost more that $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always go geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many many protection plans with BB and GS, love them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it, not only are kids clumsy but we adults are also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They get it done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the mounting myself with the direction and support from agents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    top of the line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend 100 % , You have to get geek squad will all computer purchases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3-yr Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad indicated $0 value for exchange or upgrade; have not used 3-year protection since speed and response time are in the normal range for this device...no real value after 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't HAVE geek squad but I would like to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have geek squad but I WOULD like to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as it comes in handy when computer messes up after 1-2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was always very helpful! Costumer service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty and geeksquad is the bes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for numerous years. Always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is one of the best additions that I could've brought.

    I would recommend this to a friend