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2-Year Accidental Geek Squad Protection

SKU:
6626937
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 11,981 reviews

  • lereview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK basic computer. A little difficult to set up with all the Microsoft stuff. Had to use my sons IT knowledge to get things going. The keys seem a bit cheap. Should have been lit keys. The case is a little cheap. But overall a decent basic computer.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not very computer techie this is an absolute must for me

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Let's see if work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought so I wish work when I needed, and after that I can see how work

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy set up and clear audio. Must buy!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection and pricing for service plan. highly recommend it

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relief knowing I have a safety net if something goes wrong.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love those geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those silly roustabouts realllllllly know how to save the day!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lets me have an extra usb port on the laptop. Works well.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • What they don't tell you...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.

  • Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you do pay for this service, but is a great relief knowing if anything goes wrong you are protected !!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong I know I can just call geek squad

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worth the money. Would buy this again.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good & Needed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good & needed service for ease, peace of mind and the wallet.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have the geek squad to call on for help brings peace of mind.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection is prine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this item was an excellent choice for the new laptop.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty not much questions asked it gets replaced or repaired easy

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection that I would highly recommend to others

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always helpful to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need an expert to fix something!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use Geek Squad. It is a good protection to have.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 511, Showing 10,201-10,220 of 11,981 reviews
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