Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11981 reviews
(11,981 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Helps alot with tech probloms abd make it easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made it super easy to fix minor probloms would deffinatly reccomend buying
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like feeling protected on your system. Thanks best buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Curtis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff made it easy to find what I was looking for.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Doesn’t cover much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, my computer was stolen within a few months of me purchasing it. I called Geek Squad to find out if there were any options available to me since I had purchased insurance once I bought my HP computer. The Geek Squad professional simply replied, “no we don’t have any options available,” and we disconnected our call. Does not cover lost, or stolen devices at all, only faulty devices from my understanding. The manufacturer offers 1 year of insurance and Geek Squad capitalizes on that by offering you insurance for a longer period of time that covers nothing!
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's certainly devastating to lose your computer. While Geek Squad Accidental Protection for computers would generally cover more than what the manufacturer covers (drops and spills), it wouldn't cover a lost/stolen computer. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are knowledgeable, proficient and very helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still enforced but not needed. Good to know it’s here.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For tree year protection I think it very reasonable.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something that is always needed because you never know
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
fast, good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent was knowledgeable and answered my questions until I was satisfied
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easy way to. Ur a laptop and warranty no hassle
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put Geek squad because sometime is problem with something
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the extra cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra cost is toally worth the ease of mind you get.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The warranty sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the warranty & hope we don’t have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would defiantly recommend if you are making an expensive purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having peace of mind when something goes wrong
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids are very happy with they new computer.....
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love that Geeky Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad peeps know their stuff and are helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dope service, lowkey doing this just for the 25 points
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy that I could arrange an appointment easily. When they couldn't fix it, I got a new one
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really worth the money! Works great and for a very good price too
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
