Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11981 reviews
(11,981 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy geek squad protection to protect my valuables
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to know that there is help when it’s needed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent really needed to use it. Not sure it's worth gett uh ng to be honest
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing to have for my computer. It's like an extra security blanket
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best protection program for laptops that I have seen so far.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
This gives me piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know, if there is a problem, I can go to Geek Squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
i haven't needed to use this yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I decided to get this is because in he past it has been very useful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
no warranty for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Love the service received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was courteous and worked hard to service my device
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
BEWARE! NO Coverage for Loss! NOT Transferable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE before you purchase this plan! This will not cover you for theft or loss. Additionally, they will not allow you to transfer this plan to your new computer for the remaining portion of your plan EVEN if you purchase the identical computer from Best Buy. Forces you to buy yet another plan. Not very useful when it matters the most!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Accidental insurance is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but worth the price especially when you need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extra purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extended warranty- it’s for protection in the future/ hopefully we don’t need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have for those unexpected accidents.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Havn't had a chance to use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not be able to say anything about it yet and I hope it stays that way!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents received our laptop in Aug. 2020 and we did not get back until Oct. 2020. Way too long to be without an essential product. When we received the device back it still was not operating appropriately and they were unable to further assist. Intermittent black screen, slow processing, and freezing. Product protected by Verizon Digital Secure. Haven't used it for months. I feel like I paid for the subscription and waited 3 months for nothing.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Save the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Hopefully I will not be needing it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me fixed my speaker on my computer.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope i dont need it sny time soon to expensive for me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians that come out are great and work is complete
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I met the purpose. No much comments about it. Just good.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
