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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 11,981 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use it only once so far. They resolved my issue quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those on the go. Break it, drown it, smash it... fixed, replaced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a computer that will be used by a college kid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you use it, it might be worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this. If you end up needing it on a product within the first year, you should have picked a different product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lasts times that I need to use this service, they always want to check the device, even if it's obvious that probably they need to replace the entire product, and this cause that we remain without the product for at least 4 weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to purchase insurance for my laptop for protection purposes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps for college student on a budget of something happens can be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super plan that works super easy just go to the store and get ut fix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Listen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have up to a year prior to damage to decide if I want to purchase more Warranty and the whole renewing warranties no longer without telling people years after they purchased a warranty and went to renew it sucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have a place to go to have your electric stuff fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have. Accidents happen... to me all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent support for the home computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized the support several times and each time the problem was solved

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To many stipulations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square took my computer just to fix the screen and it still to have tech issues due to it breaking. Worthless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection program especially if you have kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to use my one year protection and now I regret it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product work well I would recommend Dell to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but most times there aren't any hassles using it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta get geek squad on computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t buy a computer from Best Buy without this!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet although I have heard it comes in handy

    I would recommend this to a friend