Customer Ratings & Reviews

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

I'm a little clumsy so it was a must that I got warranty. I have a grandson that loves anything that has buttons.

Great coverage and customer service is very careful.

He performs well and the results are good Fulfills With what was agreed

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

They are very kind and every time I go or have a problem, they attend to me quickly and solve my problems.

Geek Squad protection has saved our bacon on more than one occasion. Highly recommend!

Its always good to know that we have an insurance policy in place for the just in case things

Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

I just want to say that I absolutely love this laptop. I was skeptical at first, because I’ve never heard of the brand. I decided to buy it after spending hours on researching & reading review’s of multiple laptop models. I’m glad I took a chance on this one. It has so many extra great features. I feel I got a wonderful deal for all that it offers. It runs fast, it’s a decent size, nice & sturdy. The gray looks kind of dull in the pics, but in person, it’s actually nice. Back lit keyboard, and beautiful, clear display. So far a great buy. I recommend.

Geek squad is there with quality services and professional services when Ive needed and is top tier service.

The accidental protection allowed my computer to be replaced when it became damaged and it couldn’t be fixed

Its nice to know that in the event something unfortunate happens im protected.

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

Will certainly come in handy one day. You never know what might happen in the future.

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

Never actually had to submit any claims! Ive gone to Greensboro NC, and to american dream locations. Both ⭐⭐⭐⭐⭐

Didn’t use it. It’s always smart to have the added protection

Just in case there are any problems, my items are covered!!