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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 11,965 reviews
  • Rated 5 out of 5 stars

    love they offer this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can’t be thanked enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Warranties!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protections because you never know how long things will last these days. and accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great feeling to know that your product is covered for accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used this time but have in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the help I need every time for my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

    I would recommend this to a friend