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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,945 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives excellent service and the most value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good investment. I would rather be protected and not need it than vise versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it, but seems thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to get protection and when it is at a affordable price its even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RoseR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet but I have in the past and I think is good for what its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer service is available 7 days per week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! It's a privilege to be there for you when you need it! Please let us know if you need anything or have any questions we can answer.

  • Rated 5 out of 5 stars

    Worthwhile protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Necessary for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this if you are hard on your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional all of the geek squad team pus they are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation of geek squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year warranty does a really great job recommended for everybody

    I would recommend this to a friend