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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,945 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage when you need it most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installs and accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WellDONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was really helpful, I usually don't write a review on something like this but when you have someone so nice in taking the time out of all the other customers to address my several questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best deal on protection. I am always careful with my stuff, but some things just happen. Knowing I can get my computer repaired if it breaks or if I spill something on it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is outstanding I always well knowledgeable and always ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase of product protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend