Customer Ratings & Reviews

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

What does never leave the house without it gets why does it always something I purchase on every product

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

I know they are good from previously using so I would definitely recommend

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe