Customer Ratings & Reviews

Geek Squad is always there to answer any questions you have and can get you back up and running.

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

They help me with my computer and showed me what to do with it

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

No matter what I do they will replace or fix the gear. Accidents happen

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Reasonably priced for a one year warranty. Geek squad was very helpful!

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Friendly chat for finding proper mouse. Gave me many options in different price ranges.

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Thank you guys for this feature. Great to have, if you have any issues.

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.