Customer Ratings & Reviews

I love how easy it is to manage. But i wish i could download more apps

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Always use the warranty, been really helpful, easy

Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

[Employee of bestbuy] I always rely on the protection plan to be included

Geek Squad protection always a good idea on a expensive item.

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

Great service! Super fast and techs are knowledgeable.

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Washer, dryer, laptops for me and my grands awesome

I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

They have repaired my laptop in the past with zero problems wonderful service!

Great protection for a great price without unnecessary risk

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

I protect all my purchases with Best Buy no matter what