Customer Ratings & Reviews

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

This protection was just what I needed to protect my computer would buy it again

This will always be worth your buck in any product you want to keep safe.

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

I purchased this with the recommendation of your associate and feel great about the service purchase.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

They saved me from destroying my brand new computer

Great help very fast on finding a solution and very respectful and friendly

Great buy for the price and up to now very good product

Always protect your items !! Life happens and unexpected things are always thrown our way

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

this is a great service for the items always buy insurance on my items at best buy.

This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

Can’t go wrong with the package deal. When you buy a computer