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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,948 reviews
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with choice in protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rocky3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when the gadget is for a kid, yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that they came up with a plan that covers everything you buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance and give you peace of mind when you know any issues will be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service = peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

    I would recommend this to a friend